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Q.【月会費コース】同月内に退会・再入会をすると決済は重複しますか?

If you cancel your membership and then rejoin within the same month, the payment will be duplicated.

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【Example 1】
If you change from 【Carrier Payment/550 yen】 to 【Credit Card Payment/550 yen】
You will be billed from two separate payments, totalling 1,100 yen per month.
*The same applies to changing from credit card payment to carrier payment.

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[Example 2]
If you rejoin (withdraw and rejoin) within the same month using a credit card payment
You will be billed from two separate payments, totalling 1,100 yen per month.
*This applies whether the credit card is the same or different.

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In addition, within the same month, go to My Page and click on [Confirm/Change/Suspend Card Information]
If you change to a different credit card, there will be no duplicate payments.
*When changing your payment method, please be sure to use the same FANY ID.

If the above does not resolve your issue, please contact us using the details below.

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