We cannot accept name changes that result in the registration of a different person.
This is also not permitted for family members.
We will only accept corrections if there appears to have been a kanji conversion error or an obvious input error (such as typing in a predictive conversion).
Please contact us by email with the required information.
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■Required items
・Current registered full name (kanji/kana)
・Correct full name you registered (kanji/kana)
・Date of birth (8 digits in the Gregorian calendar)
·Your phone number
・Registered email address
・Plus member ID
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»Click here to inquire about changing your name
＜Request＞
Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.
Please note that we will not be able to reply if the required information is left blank.
Depending on your environment, the email with the above link may not launch.
*Depending on the content, we may ask you to provide a photo of your identification.
*If you wish to change your surname due to marriage, etc., please see
here.