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Q.【月会費コース】決済方法の変更はできますか?

You can change it by following the steps below.

▼If you change your payment credit card
There is no need to cancel your membership.
After logging in, go to [MY PAGE] » [Settings] » [Confirm, change, or cancel card information].
Once password authentication is complete, you will be redirected to the [Card Information Change Procedure] screen where you can enter your payment credit card information, so please make your changes here.

Please read the help below.


▼When changing to a different payment method (carrier payment ⇔ credit card payment)
Due to system reasons, you will need to cancel your membership once.
After cancelling your membership, please re-register using your preferred payment method.

<About transferring membership status>
Even if you are temporarily canceled due to a change in payment method, you can resume using the service with your joining date and point information kept.

●Please log in with the same FANY ID (email address).
*If you use a different email address to complete the procedure, your details will not be transferred.

Please re-register (= make payment) within 30 days from the date of cancellation.
*Even if you use the same FANY ID (email address) to complete the procedure, if more than 30 days have passed, it will become a new registration.

<Caution>
Example 1: If you change from [Carrier Payment: 550 yen] to [Credit Card Payment: 550 yen] within the same month
You will be billed from two separate payments, totalling 1,100 yen per month.

Example 2: If you rejoin (withdraw and rejoin) within the same month using a credit card payment
You will be billed from two separate payments, totalling 1,100 yen per month.
*This applies whether the credit card is the same or different.
*If you change to a different credit card within the same month by going to [Confirm/Change/Suspend Card Information] on MY PAGE, there will be no duplicate payments.

To change your payment method, we recommend cancelling your membership at the end of the month and then re-registering the following month with your new payment method.

If the above does not resolve your issue, please contact us using the details below.

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